B2C fulfillment built for fast-growing ecommerce brands
Deliver every customer order with speed, accuracy, and consistency. Simple Global helps ecommerce brands manage inventory, process orders, pick and pack products, ship worldwide, handle returns, and create a better post-purchase experience through one scalable fulfillment network.
On-time delivery & accuracy rate
Ship to over 180 countries and territories
Integrate with over 30 ecommerce channels
Global fulfillment centers and warehouse networks
What is B2C fulfillment?
B2C fulfillment is the process of storing inventory and fulfilling orders that are shipped directly to individual consumers. Once a customer places an order, the fulfillment operation receives the order, picks the correct inventory, packs the products, ships the parcel, and provides tracking information back to the customer.
Unlike many B2B orders, ecommerce B2C fulfillment typically involves higher numbers of smaller shipments, faster processing expectations, individual parcel delivery, branded packaging, and a smooth returns experience.
Simple Global combines warehousing, order fulfillment, shipping technology, inventory management, returns, integrations, and customization into one scalable B2C fulfillment solution.
Fast order processing
Ecommerce customers expect their orders to move quickly. Our fulfillment workflows are designed to reduce the time between order placement and shipment.
Orders flow automatically from your ecommerce channels into the fulfillment operation so your inventory can be picked, packed, and prepared for shipping with less manual work.
Automated order imports
Fast warehouse processing
Same-day processing options
Real-time shipment updates
Inventory management
Maintain visibility over inventory across your fulfillment operation and sales channels with centralized inventory tracking.
Accurate stock data helps reduce overselling, identify low inventory, improve replenishment planning, and ensure products remain available when customers are ready to buy.
Real-time inventory visibility
SKU-level inventory tracking
Low-stock visibility
Multi-location inventory management
Pick & pack services
Every ecommerce order is carefully picked and prepared according to your fulfillment requirements, whether it contains one product or multiple SKUs.
Accurate pick and pack workflows help reduce fulfillment mistakes, returns, reshipments, and customer complaints while maintaining a consistent unboxing experience.
Single and multi-SKU orders
Barcode-based verification
Custom packing instructions
Quality control workflows
Create a better post-purchase experience
B2C fulfillment directly affects how customers experience your brand after checkout. Every order should arrive quickly, accurately, professionally packed, and easy to track.
Fast dispatch
Reduce the time between order placement and shipment.
Accurate orders
Pick and verify products before they leave the fulfillment center.
Order tracking
Keep customers informed with shipment and tracking updates.
Easy returns
Build customer confidence with a streamlined reverse logistics process.
Branded packaging & customization
Your fulfillment experience can become an extension of your brand with customized boxes, branded materials, inserts, kitting, and personalized packaging options.
Create a more memorable delivery experience while keeping customization integrated directly into your normal fulfillment workflow.
Branded boxes and mailers
Custom inserts and printed materials
Kitting and product bundling
Personalized customer experiences
Shipping & returns management
Access multiple carrier options and shipping services to deliver ecommerce orders throughout the United States and international markets.
We also help manage returns so returned inventory can be received, inspected, categorized, and processed according to your business requirements.
Multi-carrier shipping
Domestic and international delivery
Shipment tracking
Returns and reverse logistics
Seamless technology integration
Connect your ecommerce platforms and sales channels directly to the fulfillment network so orders, inventory, tracking information, and shipment data can remain synchronized.
Integrations help reduce repetitive manual work, minimize order-entry errors, and give your team better visibility into fulfillment activity.
Shopify integration
WooCommerce integration
Amazon and marketplace connectivity
Automated order and inventory syncing
Ship from 8+ global locations
Simple Global's fulfillment centers span multiple regions, helping ecommerce brands position inventory closer to customers, reduce delivery times, manage shipping costs, and support expansion into international markets.
Customer testimonials
See what online brands say about Simple Global's ecommerce fulfillment services on Google and Trustpilot.
As a first-time business owner, I was hesitant to give up control of my business. But I also knew it was something I needed to do in order to grow. I interviewed several 3PLs before deciding to partner with Simple Global. It didn't take long to realize it was the right choice.
Super responsive and professional! The team at Simple Global made our transition to their facility so easy and seamless. Any questions we have they respond right away which is essential in the customer service world. Very happy to be partnered with Simple Global!
I have been impressed with Simple Global's onboarding process, in particular with their attention to details, their personal approach, and how they genuinely care for their clients. They are responsive, efficient and flexible.
Build a better ecommerce fulfillment experience
Tell us about your products, monthly order volume, sales channels, shipping requirements, and growth plans. We'll help you build a B2C fulfillment workflow designed around your ecommerce business.