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Returns Management

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Easily Manage Your Returns

Customers want a seamless return process, and we help you deliver it. Our returns department will take care of the process, which you can monitor within our ONE platform.

Order Fulfillment Made Simple

Order fulfillment features that enhance your post-purchase process to delight your customers and grow your brand.

Global Warehouses

Distribute your inventory across the US, Europe, and Asia with our global warehouses, ensuring fast delivery to your customers.

Same-Day Shipping

Your customer's orders are received in real-time, and orders that come in before 10:00 AM are filled same-day.

Rate Savings

Why pay more for shipping? Our relationships with popular carriers allow us to negotiate lower rates, which we pass on to our clients.

Live Support

Getting the answers you need is easy with in-platform messaging. Our customer success team is always available for live support.

Returns Processing

Customers want a seamless return process, and we help you deliver it. Our returns department will take care of the process, which you can monitor within our ONE platform.

Order Accuracy

Incorrect orders lead to lost customers. Our four-point check system ensures that your customers’ orders are picked, packed, and shipped correctly, every time.

eCommerce Fulfillment Logistics Platform: ONE

The ONE logistics platform provides the tools you need to manage all your fulfillment options while maintaining real-time insights into your store and orders.

Dedicated Brand Support

Our dedicated brand support team can assist you with fulfillment inquiries and resolving complex needs such as creating ASNs and updating SKUs.

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integrated fulfillment and customer service at simple global

Integrated Fulfillment and Customer Service

With your Brand Support Specialist on site at Simple Global, interaction between customer service and fulfillment is seamless. Your Specialist will not only be able to answer customer questions, but actually handle requests like cancelling orders, issuing refunds, updating addresses, managing returns, and more.

Ready to Streamline Your Returns Process?

Don’t let fulfillment be a headache for your business. Let Simple Global handle it with expertise and efficiency. Maximize your productivity, reduce costs, and enhance customer satisfaction by partnering with us.